Find
Nearby services and places.
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SCOOBI / MOBILE APP / PRODUCT DESIGN
Scoobi
Closer to the people
who care for your pet.
An app connecting pet owners with services and professionals through location-based discovery, information to support choices and space to care, find and help.
Contribution
Product Design · from identity to mobile experience
Project scope
Naming and logo, discovery, information architecture, prototypes and UI
Experience focus
Pet owners and service providers
01 / Context
Pet care involves
many small decisions.
Finding a veterinarian, discovering pet-friendly places, organizing health information and choosing whom to trust. Scoobi brings these needs together in an experience that starts with owners and their pets, connecting them with a network of services.
The challenge was to connect discovery and trust: make services easy to find and provide useful information for evaluating options, while keeping care and the social side of the pet community in view.
How can pet owners get closer to the services they need, with more context to choose and a more practical way to care?
Choose
Information and reviews.
Care
Pet profiles and community connections.
02 / Discovery
Start with pain points.
Turn them into opportunities.
Immersion in the pet world included research with users and service providers to understand needs and pain points. Mapping connected these difficulties to product opportunities and helped shape the flows and screens.
MAPPED PAIN POINT
→Trusting someone unfamiliar with a pet
PRODUCT RESPONSE
Reviews, information and comments to support service choices.
MAPPED PAIN POINT
→Taking a pet to places
PRODUCT RESPONSE
A map of pet-friendly locations with detailed information.
MAPPED PAIN POINT
→Organizing health-related care
PRODUCT RESPONSE
A place to bring pet information together.
MAPPED PAIN POINT
→Wanting to help an NGO without knowing how
PRODUCT RESPONSE
A social area with nearby NGOs, adoption and donations.
03 / Architecture
A network of services.
A structure to navigate it.
Before detailing the interface, the project organized the path through entry, registration, onboarding, pet profiles and service discovery. The flow distinguishes pet owners from providers and offers a more direct entry for returning users.
Different entry points.
Shared context.
In the documented flow, Home acts as a service storefront. First-time use collects pet context; returning users go to the main experience. This structure connects initial setup with everyday use.
04 / Prototypes
Test the structure.
Then refine the interface.
Low- and medium-fidelity prototypes were used in user tests to gather feedback. The material documents the move to high fidelity after testing and improvements.
Structure
Flows and early screens to explore navigation.
Listen
User tests to gather feedback.
Refine
Improvements before visual detailing.
05 / Experience
The experience starts with a pet.
And opens to a community.
01 / Home
What does your pet need today?
Home recognizes the pet by name and organizes services into visual categories: veterinarians, dog walkers, pet sitters, boarding, adoption and other needs. The opening question gives discovery context.
EXPERIENCE DECISION02 / Professional
Information for a more confident choice.
The profile combines a professional introduction, ratings, calendar, location and comments. The aim is to connect discovery and decision by offering context before booking.
EXPERIENCE DECISION03 / Map & alert
Proximity can be care, too.
The map connects exploration of pet-friendly places with practical information. A lost-pet alert uses the same location context to invite community help.
EXPERIENCE DECISION04 / Social space
Helping needs a clear path.
Nearby NGOs, adoption and donations have their own area. The app extends beyond services to include ways to participate in the pet community.
EXPERIENCE DECISION06 / Synthesis
From understanding the problem
to a product with identity.
The project brings together naming and brand definition, research, navigation structure and mobile interfaces. The presentation shows mapped pain points becoming concrete features: reviews, location, pet organization and a social area.
Explore the Piwi case ↗Trust and convenience need to work together.
Finding a service is only the start. The experience also needs to support choices, organize care and welcome people back when a new need appears. In Scoobi, these threads share one context: the relationship between owners and pets.
VAMOS CONVERSAR
Let’s build an
experience with purpose.
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